IT Management

At Parrot Computers, our high-quality customer service, deliberate and informed execution, and constant evaluation and improvement allow us to provide our clients with the best service and support management. We conduct regular internal reviews on trends and problems to create systems and solutions that will streamline the process in the future. We consistently invest in systems and system management tools to guarantee that our technicians will be prepared to not only meet but surpass, all of your service and support management needs.


Project Management


Whether you need help with a specific task or the entire project, Parrot Computers will be happy to contribute our excellent support and service to your upcoming technology project. We know how to get complex IT projects done right the first time. Our talented team of technicians complete projects on time, keeping stakeholders informed and involved while staying under budget. Contact us today so we can provide you with more information. 

Standard Operating Procedures (SOP)


Parrot Computers follows standard operating procedures across the board to ensure that a service, or sequence of services, can be repeated in a regular and exact method. Once we have onboarded a new client and learned their internal practices and workflow style, we can start customizing the standard operating procedures to be more tailored to our client’s unique technology management and support needs. 

Technology Consulting


Not sure which technology is the best fit for your business and workflow? Parrot Computers professional technology consulting service provides our clients with all the information they need to make informed choices when it comes to creating the proper setup for what they need. Our consulting process begins with evaluating your existing technology and your business’s basic needs. From that point, we can see how well those systems are currently serving you and where there might be areas for improvement. Are there areas where a change in setup may save you money or time? Or increase productivity? Contact us about our technology consulting service and learn more about how we can tailor your technology to benefit you.

Cyber Security Training


Keep your data secure and protected in the best way, by having properly trained employees who utilize safe computer practices and can recognize cyber threats before it is too late. Parrot Computers provides our clients with professional cyber security training for all employees to protect their business from common and preventable mistakes. Let us help you benefit your employees and cyber security, contact us today to learn more. 

IT Policies


In order to keep a business’s data protected and secure, proper IT policies need to be designated. Although effective technology plays a part in keeping data safe, it cannot prevent user error. Clearly written policies that everyone within an organization can understand are necessary to prevent irreparable mistakes caused by user disregard or negligence. IT policies should be specific to the type of business they are for, typically including sections covering email policy, password protection policy, remote access policy, and social media policy in some cases. Not sure which policies will best protect your business and inform your staff? Contact us today to find out more about our IT policy service. 

Systems Documentation


At Parrot Computers, we believe thorough, detailed documentation is at the heart of effective IT management. When you decide to work with our team of skilled technicians, accurate documentation will be created and maintained, allowing us to track important data that supports all facets of your organization. Parrot Computers will take the time to get to know your business and the corresponding systems and technology they will manage to provide the best possible customer service. 

Reporting and Metrics


For our Parrot Computer technicians to most effectively manage your IT, proper measurements must be taken. Reporting and metrics help us to provide the high-quality service and support we pride ourselves on. Let us help you build a competitive edge by pinpointing the areas in your workflow where data can be analyzed and optimized – preventing problems in the future. Contact us today to learn more about our reporting and metrics procedures.   

Co-Managed IT Services


Is your internal IT staff swamped? Our co-managed IT services will help take some tasks off their plate and complete your IT projects twice as quickly! Parrot Computers provides our co-managed clients with several services such as service management oversight, standard operating procedures and thorough documentation, network monitoring and engineering, and any help desk duties. If your internal IT staff could use an extra hand, give Parrot Computers a call today.